Case Study: Business Improvement
Hardware Megastore
Case Studies - Clients Adding To Their Bottom Line
Stephen Nelson
Chief Executive Officer,
Mitre10 Mega Petone & Upper Hutt
"Terry and Cardinal Solutions have surpassed themselves and delivered an outstanding programme to our management team. Their Business Improvement Programme* has enabled our Managers to develop, produce and present a variety of projects that will have very tangible benefits for our business. So not only have we been able to further develop the leadership skills of our managers, but we will also see tens of thousands of dollars added to the bottom line - what more could you want from a training programme and provider. Thanks!"
Stephen Nelson CEO "NZ Hardware Retailer of the Year 2010
Mitre 10 Mega Petone, NZ Hardware Store of the Year 2011
Sonya Hassleman
Owner Operator,
Napier City Pak n Save
We asked Sonya Hasselman, the Owner/Operator of the Store, to comment on her experience of working alongside Cardinal Solutions and in particular how the Business Improvement Programme was progressing. Sonya said:
“Our 5 year partnership working along with Cardinal Solutions has been a fantastic journey of learning, discovery and fun! We have been fortunate to have Terry Williams as our trainer and our managers have all built up a wonderful rapport with him as he has the ability to put everyone at ease and bring the best out of all the managers. It has been exciting to see our Managers grow and flourish in the Company and become influencial leaders, mentors and role models within their teams. Our Managers now have the exciting task of devloping a business plan to identify how they could improve their department. They have taken ownership of this process and are busy using the tools provided by Cardinal to see where they can grow their department. Robie and myself are looking forward to hearing their business improvement presentations to see what exciting changes we can make to grow our business!”