On the same day as the global financial crisis, TV3 interviews me about humour in the workplace and how it enhances productivity...
Shimrath Paul, Chief Executive Otago Museum
"We, as a team, enjoyed your honest, practical and straightforward (yet impactful and valuable) presentation (and training)......not to mention the wonderful humour."
Stephen Nelson, Chief Executive Officer Mitre10 Mega Petone & Upper Hutt
"Terry and Cardinal Solutions have surpassed themselves and delivered an outstanding programme to our management team. Their Business Improvement Programme has enabled our Managers to develop, produce and present a variety of projects that will have very tangible benefits for our business. So not only have we been able to further develop the leadership skills of our managers, but we will also see tens of thousands of dollars added to the bottom line - what more could you want from a training programme and provider. Thanks!"
Harry O'Rourke - Chief Executive Waitakere City Council
"Terry prepared well for his presentation to staff on communication and customer relationships. He presented in a dynamic and humorous manner which left staff both well informed and motivated. The clear summary he gave as a handout enabled staff to follow through on his well researched suggestions."
Neville Aitchison, President, Human Resources Institute of New Zealand
"A superb effort. Thank you so much for the thought, the ideas, the work and the performance on the night"
Kevin Thompson, Customer Services Manager, Dunedin City Council
"Terry's presentation at the Call Centre 2000 conference was very informative and delivered in a down to earth manner with good lashings of humour. Great analogies, references to life experiences and suitable humour. (Humour, fact and a little bit of fiction.) The audience was fully entertained for the full forty minutes."