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Confident Conversations Free Toolkit
Tough Conversations don’t have to be so... tough.
Download your free 8-page expanded cheat sheet + toolkit for handling difficult workplace conversations with confidence, clarity, and less stress.
What You'll Get: A practical, printable resource packed with 13 field-tested tools and frameworks that help leaders navigate high-stakes conversations – without awkwardness, conflict, or confusion.
- 13 conversation models (like SBI, SELECTS, LEAP, PAUSE)
- Real-world scripts and examples
- One-page cheat sheet for quick reference
- Tips for feedback, underperformance, disengagement & more
Perfect for:
- New and frontline leaders
- Team managers
- HR professionals
- Supervisors
- Project Managers
- Anyone who has ever thought, "How do I even start this conversation?"
What People Are Saying
“I recently attended Terry’s training on “Managing difficult conversations “ and it was fun , interactive and very well executed. I really liked the mini workshops he orchestrated in the session, which were simple and highly effective. I am looking forward to do more of these sessions in the future”. – Shyam Suresh, Industrial Automation, SMC
About the Creator: I'm Terry Williams, a leadership development trainer and speaker based in New Zealand. I help people-first organisations build confident leaders who can handle real conversations that matter.
Ready to make tough conversations less awkward and more effective?
Want in-house training for your leaders? Click here to learn about our workshops.
